Privacy Policy
At PrimeAmerican Home Improvements (“we,” “us,” or “our”), we are committed to safeguarding your privacy and protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services. By accessing our website located at www.primeamericanhi.com (“Site”) or using our services, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please discontinue use of our Site and services.
1. INFORMATION WE COLLECT
Personal Information
We may collect personally identifiable information (“Personal Information”) that you voluntarily provide to us when you:
- Fill out forms on our Site
- Contact us via phone, email, or other communication channels
- Subscribe to newsletters or request marketing materials
- Participate in surveys, promotions, or events
Types of Personal Information Collected:
- Contact Details: Name, email address, mailing address, phone number
- Property Details: Information about properties you wish to sell or buy
- Financial Information: Mortgage details, outstanding debts related to the property
- Identification Documents: Copies of government-issued IDs when necessary for verification
Non-Personal Information
We also collect non-personal information that does not directly identify you. This may include:
- Browser type and version
- Operating system
- IP address
- Time zone setting
- Access times and referring website addresses
- Usage data about how you interact with our Site
2. HOW DO WE COLLECT INFORMATION
Direct Interactions
You may provide us with your information when you:
- Complete online forms or applications
- Request information about our services
- Communicate with us in person, over the phone, or via email
- Participate in our surveys, promotions, or events
Automated Technologies
As you interact with our Site, we may automatically collect technical data about your equipment, browsing actions, and usage patterns. We collect this data using cookies, server logs, and other similar technologies.
- Cookies: Small data files stored on your device
- Web Beacons: Electronic images that monitor the number of visitors to a page
- Analytics Tools: Tools like Google Analytics that track and report website traffic
Third-Party Sources
We may receive information about you from third parties, such as:
- Real estate agents and brokers
- Public records and databases
- Marketing partners and data aggregators
- Social media platforms, if you interact with us through those channels
3. USE OF COLLECTED INFORMATION
We use your information for various purposes, including but not limited to:
- Service Delivery: To provide and manage our real estate services, including facilitating property transactions
- Communication: To respond to your inquiries, send confirmations, and provide updates on your transactions
- Marketing: To inform you about offers, promotions, events, and other news about our services
- Personalization: To tailor content and recommendations to your preferences
- Legal Compliance: To fulfill our legal obligations, resolve disputes, and enforce our agreements
- Improvement: To analyze data to understand usage trends and improve our Site and services
4. DISCLOSURE OF YOUR INFORMATION
Service Providers
We won’t be sharing any data gathered through the opt-in process with third parties, or affiliate partners for promotional or marketing purposes.
Legal Obligations
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Legal Obligations
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as:
- Complying with legal processes or regulatory requirements
- Enforcing our Terms of Service and other agreements
- Protecting the rights, property, or safety of PrimeAmerican Home Improvements, our clients, or other
5. COOKIES AND SIMILAR TECHNOLOGIES
Service Providers
We may share your information with trusted third-party service providers who assist us in operating our business, such as:
- IT and System Administration: Hosting services, data storage, and maintenance
- Marketing and Advertising Agencies: For promotional activities and campaigns
- Professional Advisors: Lawyers, bankers, auditors, and insurers
- Real Estate Partners: Agents, brokers, and investment professionals involved in property transactions
Legal Obligations
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as:
- Complying with legal processes or regulatory requirements
- Enforcing our Terms of Service and other agreements
- Protecting the rights, property, or safety of PrimeAmerican Home Improvements, our clients, or other
Business Transfers
In the event of a merger, acquisition, reorganization, sale of assets, or bankruptcy, your information may be transferred to a successor or affiliate as part of that transaction.
6. DATA SECURITY MEASURES
We implement a variety of security measures to protect your Personal Information:
- Encryption: Secure Socket Layer (SSL) technology to encrypt data transmitted over the internet
- Access Controls: Restricted access to Personal Information to authorized personnel only
- Physical Security: Secure facilities and data centers
- Monitoring: Regular security assessments and intrusion detection systems
- Employee Training: Staff education on data protection and privacy practices
Please Note: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
7. DATA RETENTION POLICY
We retain your Personal Information only for as long as necessary to fulfill the purposes for which it was collected, including:
- Service Provision: If you have an active relationship with us
- Legal Requirements: To comply with legal obligations, resolve disputes, and enforce agreements
- Business Needs: For data analysis, audits, fraud prevention, and improving our services
Data Deletion Requests:
You may request the deletion of your Personal Information by contacting us. We will comply unless we are required to retain it for legal reasons.
8. YOUR RIGHTS AND CHOICES
Access and Correction
You have the right to:
- Access: Request a copy of the Personal Information we hold about you
- Correction: Request corrections to any inaccurate or incomplete information
- Deletion: Request the deletion of your Personal Information under certain circumstances
To exercise these rights, please contact us using the details provided in the Contact Us section.
Opt-Out Options
- Marketing Communications: You may opt out of receiving marketing emails by following the unsubscribe instructions in our emails or by contacting us directly.
- Cookies: Adjust your browser settings to refuse cookies or alert you when cookies are being used.
- Do Not Track Signals: Our Site does not respond to “Do Not Track” signals at this time.
9. THIRD-PARTY LINKS & SERVICES
Our Site may contain links to third-party websites, services, and applications. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies before providing any Personal Information.
10. CHILDREN'S PRIVACY
Our services are not intended for individuals under the age of 18. We do not knowingly collect Personal Information from minors. If you believe that we have inadvertently collected information from a minor, please contact us immediately to have the information removed.
11. INTERNATIONAL DATA TRANSFERS
PrimeAmerican Home Improvements is based in the United States. If you are accessing our Site from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the U.S. By using our services, you consent to this transfer.
12. CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on this page with a new “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
13. CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
PrimeAmerican Home Improvements
Phone: +1-917-521-6691
Email: Info@primeamericanhi.com