Terms & Conditions
Terms and Conditions: By accepting this Customer Quote and invoice, you agree to the following terms and conditions outlined below. Scope of Work: The scope of work is outlined in the Customer Quote and/or invoices provided to the client. Hourly Rate: Our hourly rate is determined by the region of the area where we are working, with a rate of $100 per man-hour for projects in Manhattan and $75 per man-hour for projects outside of Manhattan. These rates are inclusive of labor costs and may be subject to change based on project requirements and other factors, with additional charges applicable for specialized services, equipment rental, or materials required for the project, and clients will be notified in advance of any changes to the hourly rate. Timeline: The timeline provided is based solely on labor work time and excludes delays such as permit requests, material deliveries, emergencies, natural disasters, inspections, unforeseen issues, or client-requested changes. Payment Terms: In order to proceed with the project, an initial deposit of 20%-30% of the total project cost is required before commencement. Progress payments of 20%-30% of the remaining project amount, including any adjustments via change orders, are due throughout the project timeline. Invoices are triggered by the exhaustion of initial funds or completion of a percentage of the project, with invoice payment due within 7 days of submission. The final payment, typically 5%-10% of the project cost or the remaining balance, is due upon project completion. Accepted forms of payment include Zelle, checks, cash, ACH (1% f), credit/debit cards (2%-4%), and wire transfers ($15-$30). Additional fees are based per charge or transfer. Changes and Extras: Additional work or adjustments to the project will be documented in a change order. Extra work needed due to unforeseen damages will be addressed with client approval. Client Responsibilities: By agreeing to proceed with the project, the client acknowledges and agrees to the following responsibilities: The client is responsible for providing timely responses to communications, ordering necessary materials, and making payments according to the agreed-upon schedule. The client agrees not to interfere with workers’ tasks or disrupt the workflow on the job site. Before the commencement of the project, the client must ensure that the work area is cleared of any personal items and valuables to facilitate the smooth progress of the project. Warranty/Guarantee: We provide a 6-month warranty on craftsmanship, excluding damage. We guarantee the use of high-quality materials, experienced workers, and industry-standard practices. Late Payment Clause: A late fee of 1.5% of the invoice amount will be charged monthly if payment is not received after 90 days. Unpaid invoices after 9 months will be sent to collections, impacting the client’s credit. In-progress projects may be suspended until payment is received. Dispute Resolution: Mediation, arbitration, and litigation will be attempted sequentially to resolve disputes. Termination Clause: Termination may occur if the client breaches terms or cannot agree to change orders. Total debt upon termination includes completed work, labor hours, materials, and a 10% termination fee. Acceptance of our Terms and Conditions: By proceeding with this project, you acknowledge and accept these terms and conditions. Approval methods include written communication, signature on quotes/invoices, and/or initial payment. Once any Project has begun, the client has taken full acceptance of our Terms and Conditions.